Built for dental practices on Dentally

One tap to approve. Chair filled.

When a patient cancels, ChairFill finds the right people on your waitlist and texts them. Your receptionist approves once, then books the patient into Dentally.

Two Birmingham practices at the pilot rate. No long contract.

ReceptionDemo

Thursday 10:30, hygiene, 45 min

Cancelled just now. 3 waitlist patients fit this gap.

  • Patient AHygiene due, any day
  • Patient BSame clinician, mornings
  • Patient CAny clinician, afternoons
Approve and send texts
Text to patient

A hygiene slot has opened on Thursday at 10:30. Reply YES to take it.

A cancelled slot costs you every time it happens

The chair sits empty, the team is still paid, and the slot is gone while the phone rings. Most practices accept it. You do not have to.

£150 to £200
an hour: what a same-day cancellation can cost a practice
45 minutes
of reception ringing round, mostly reaching voicemail
14 days
from signing to live. No new software for staff to learn

How it works

From cancellation to a filled chair in four steps

  1. We match the gap

    From your waitlist: the right clinician, the right length, the right treatment.

  2. The patient gets one text

    They reply yes. No apps, no portals, no passwords.

  3. Your team approves

    One card on reception's screen. One click in the web portal.

  4. Reception books it in

    Your receptionist adds the patient to the Dentally diary.

Reception stays in control

Not a bot. A faster way for your team to decide.

ChairFill does the searching and the texting. Your receptionist makes the call and books the patient in, the way they always do.

  • A person always says yes first

    Nothing books itself. Your team approves every message before a patient hears from you.

  • Read-only access to Dentally

    ChairFill reads patients and appointments. It never changes your diary. Your diary, your rules.

  • A data agreement before we start

    You sign a short two-page data processing agreement on day one. It says what we touch and what we never touch.

The Birmingham pilot

Two practices at the pilot rate

Pilot rate

£250 setup

then £300/month

Cancel anytime. No long contract.

In return, we ask for:

  • A written case study once it is working
  • A short video about your results
Book a 10-minute walkthrough

From signed to live

  1. Day 1

    You sign the two-page data agreement.

  2. Day 2

    Five minutes to create a read-only key in your Dentally settings.

  3. Then

    About 30 minutes with us on the phone.

  4. Within 14 days

    Live. Tap a screen, run the system. That is the training.

Recover 3 to 4 routine gaps, or just one high-value treatment plan, and the retainer is paid for. Everything after that is found money.

Every month you get a one-page report: gaps spotted, slots filled, pounds recovered. If the numbers look thin, cancel.

Questions practice managers ask

Which booking systems does it work with?

Dentally, for now. If you use a different system, tell us and we will let you know when we support it.

Do patients need to download anything?

No. They get one text and reply yes. No apps, no portals, no passwords.

Does ChairFill change my diary?

No. It has read-only access. Your receptionist books the patient into Dentally after approving.

What if it does not work for us?

Cancel when you like. There is no long contract.

We already have Dentally's short notice filler. How is this different?

Dentally's filler only moves patients who are already booked into a later slot. It does not bring in unbooked patients from your waitlist. It also only recognises a reply that contains the word BOOK, so a patient who texts 'yes please' is not recognised, and a slot it has filled cannot be filled again if it empties later. All of this is in Dentally's own help centre. ChairFill works from your waitlist, understands natural replies, and treats every new cancellation as a new gap. Your receptionist still approves each one.

Does this bring in new patients?

No. ChairFill fills cancelled slots from the patients you already have. If you want new patients from marketing, that is a different tool.

Book a 10-minute walkthrough

We will click through the Dentally part together and answer your questions. Pick a time that suits you.

Choose a time
Contact
Donia BatoolMuhammad Aman Ullah
Phone
+92 318 0736608 · +880 1776 985492